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Ligerremote Terms & Conditions

Effective Date: December 1, 2024
Last Updated: November 1, 2025
Welcome to LigerRemote.com.

These Terms and Conditions govern your access to and use of LigerRemote’s website and Virtual Assistant (“VA”) services. By visiting the website creating an account, or purchasing any service, you agree to these Terms. If you do not agree, please discontinue use of our website and services.

1. Eligibility

  • Users must be at least 18 years old to access or use our services.

  • By using our platform, you confirm you have the legal capacity to enter into a binding agreement.

2. Account Responsibilities

  • You are responsible for maintaining the confidentiality of your account credentials.

  • Notify LigerRemote immediately of any unauthorized access or security breach.

  • You are accountable for all activity conducted under your account.

3. Virtual Assistant Services

LigerRemote provides a range of VA services including:

  • Hourly, Retainer, and Project-based support.

  • Administrative, Customer Support, Sales, Technical, Creative, Executive, and specialized tasks.

Scope & Expectations

  • LigerRemote assigns VAs based on your requirements, task load, and skill fit.

  • While we ensure VAs are vetted, trained, and professional, we do not guarantee specific outcomes or timelines.

  • Task scope must be clearly communicated; expanded requirements may incur additional hours or fees.

4. Payments & Non-Refundable Policy

  • All payments are processed securely via third-party providers (e.g., Flutterwave, PayPal).

  • All payments for VA services are non-refundable once completed, except where LigerRemote cancels the service.

Retainer Plans

  • Designed for monthly continuous support (e.g., 80–160+ hours).

  • Unused hours roll over only if explicitly stated in your plan.

Hourly or Project-Based Work

  • Clients may purchase predefined hourly blocks or fixed project packages.

  • Payments are final once processed and services confirmed.

5. Service Onboarding & Task Submission

  • Clients must provide accurate task descriptions, required access, and priorities through the designated onboarding form.

  • LigerRemote assigns a VA after reviewing requirements.

  • Delays or changes due to missing information, unclear instructions, or scope changes may incur extra fees.

6. Client Responsibilities

Clients must:

  • Provide clear instructions and required access (software tools, accounts, documents).

  • Communicate changes promptly.

  • Review and approve completed work as needed.

Failure to provide required access or information may delay service delivery.

7. Liability

  • LigerRemote is not liable for errors, delays, omissions, or unintended outcomes by VAs.

  • VAs operate as independent contractors; clients are responsible for guiding task execution.

  • LigerRemote’s total liability is limited to the amount paid for the specific service in dispute.

8. Project-Based Work

  • One-off projects may be requested outside retainer or hourly plans.

  • Such projects have defined deliverables, timelines, and pricing.

  • Payments for project-based work are non-refundable once confirmed.

9. Intellectual Property

  • All content on LigerRemote.com, including brand assets, text, training materials, and digital content, is owned by LigerRemote.

  • You may use content only for personal or internal business purposes.

  • Redistribution, resale, or reproduction requires explicit written permission.

10. Cookies & Data Collection

  • We use essential cookies for site operation and optional cookies for analytics and personalization.

  • By using our site, you consent to required cookies and may choose to opt into optional ones.

For full details, refer to our Privacy Policy.

11. Hyperlinking & External Content

  • Approved organizations may link to our website, provided the link does not misrepresent affiliation, sponsorship, or endorsement.

  • We are not responsible for content on external sites linked to LigerRemote.

12. Governing Law

  • For users in Africa: Nigerian law applies.

  • For international users: UK law applies unless otherwise required.

  • Disputes will preferably be handled through arbitration before other legal measures.

13. Disclaimer

  • Services are provided "as-is" without warranties.

  • LigerRemote disclaims liability for:

    • VA errors, performance variations, or task outcomes

    • Losses due to misuse of services

    • Third-party tools, platforms, or integrations

  • Some jurisdictions may not allow certain limitations; in such cases, those limitations apply to the maximum extent permitted by law.

14. Amendments

LigerRemote reserves the right to revise these Terms at any time.
Continued use of our website or services constitutes acceptance of updated Terms.

15. Contact Information

Business Name: LigerRemote Limited
Business Address: No. 1, Orefamewo Street, Redworth Terraces, Off Kusenla Road, Lagos, Nigeria
Official Email: support@ligerremote.com
Phone Number: +234 907 389 2803