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Ligerremote Privacy & Policy

Effective Date: December 1, 2024
Last Updated: November 1, 2025

LigerRemote (“we,” “our,” “us”) respects your privacy and is committed to protecting your personal data. This policy applies to all services offered via ligerremote.com, including Virtual Assistant services, training programs, job listings, digital learning, consulting, and any affiliated business operations.

By using our website or services, you consent to the practices outlined below

1. Personal Information We Collect
1.1 Personal Data Provided by You

  • Name, email address, phone number, billing details, and payment information.

  • Task requirements, project details, and workload specifics (for VA services).

  • Account registration details and communication history.

1.2 Automatically Collected Data

  • IP address, browser type, device type, operating system.

  • Pages visited, session duration, referral sources.

  • Cookies, tracking technologies, and analytics tools.

1.3 Third-Party Data
  • Information received from integrated services (Google, LinkedIn, social login tools, or third-party platforms you authorize).

2. How We Use Your Data

We process your data for the following purposes:

  • Matching clients with qualified Virtual Assistants or program facilitators.

  • Delivering, managing, and improving our services and training programs.

  • Processing payments, subscriptions, invoices, and financial records.

  • Communicating service updates, customer support, and relevant marketing.

  • Detecting, preventing, and mitigating fraud or unauthorized activities.

  • Fulfilling legal obligations and resolving disputes.

3. Data Sharing and Disclosure

We do not sell or rent your personal data.

We may share information with trusted third parties for:

  • Payment processing (e.g., Flutterwave, PayPal).

  • Email and automation platforms.

  • Analytics, performance tracking, and secure data hosting.

We may disclose information when required by law, legal request, or to protect our rights, property, or safety.

4. Data Retention

We retain personal data only for as long as necessary to:

  • Provide services,

  • Comply with regulations,

  • Maintain accurate business and financial records.

Retention timelines follow industry standards and legal requirements.

5. Security Measures

We apply reasonable administrative, technical, and physical safeguards to protect data.
However, users acknowledge that no system is fully secure and we cannot guarantee absolute protection from cyber threats.

6. Privacy Rights

Under GDPR (EU) and NDPR (Nigeria), you have the right to:

  • Access, update, or delete your personal data.

  • Restrict or object to processing.

  • Withdraw consent at any time.

  • Request data portability.

  • File complaints with regulatory authorities.

To exercise your rights, email: Support@ligerremote.com

7. Refund and Cancellation Policy

7.1 Non-Refundable Payments

All payments for VA services, coaching, training programs, retainers, or digital products are non-refundable once purchased.

7.2 Exceptions

Refunds are only applicable if LigerRemote cancels a program, cohort, or service.

7.3 Hourly / Retainer Plans

  • Retainer hours may roll over only if stated in the specific plan.

  • Missed or unused hours are not refundable unless explicitly agreed.

7.4 Project-Based Work

Payments become final once the project brief or service is confirmed.

7.5 Payment Errors

Duplicate payments or billing errors may be refunded upon verification if reported within 14 days.

8. Cookie Policy

We use:

  • Essential Cookies: Required for basic site functionality.

  • Analytics Cookies: Improve user experience and measure performance.

  • Advertising Cookies: Optional; used for personalization.

Users may disable non-essential cookies, though essential cookies are mandatory for core functionality.

9. Disclaimer

Our services are provided “as-is” with no express or implied warranties.

LigerRemote is not responsible for:

  • Service results, outcomes, or performance of Virtual Assistants.

  • Employment outcomes or job acquisition success.

  • Third-party content, listings, or platforms.

Users are responsible for how they apply and interpret services or advice provided.

10. Acceptable Use Policy

Prohibited Actions

  • Harassment, abuse, hate speech, or harmful behavior.

  • Providing false, misleading, or fraudulent information.

  • Uploading viruses, malware, or malicious content.

  • Unauthorized use of accounts, data, or third-party systems.

Enforcement

Violations may lead to:

  • Account restrictions or suspension.

  • Service termination.

  • Legal action if necessary.

11. International Data Transfers

Your data may be transferred to and processed in countries outside your residence, such as the USA, EU, or Canada.
We ensure such transfers follow secure protocols and applicable data protection laws.

12. Contact Information

Flutterwave requires this section to match the exact business information in your Flutterwave dashboard.

Please update the placeholders below:

Business Name: LigerRemote
Business Address: No. 1, Orefamewo Street, Redworth Terraces, Off Kusenla Road, Lagos, Nigeria
Official Email: support@ligerremote.com
Phone Number: (234)09073892803